Privacy Policy

Last updated: January 2025

Overview

This Privacy Policy describes how we collect, use, and handle your information when you use the Northern Health Hospital Status website. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain information through analytics services:

  • Pages visited and time spent on pages
  • Referring website or search terms
  • Browser type and device information
  • Approximate geographic location (city/region level)
  • Anonymous usage patterns and trends

Information You Provide

When you submit a report or contact us, you may voluntarily provide:

  • Your name (optional)
  • Contact information such as email or phone number (optional)
  • Report details and descriptions

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve the service and understand which features are most useful.

Google Analytics collects information anonymously and reports website trends without identifying individual visitors. The information collected includes:

  • Number of visitors and page views
  • Time spent on the website
  • Traffic sources and user flow
  • Device and browser information

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect to:

  • Display and update hospital status information
  • Review and verify submitted reports
  • Contact you for report verification (if contact info provided)
  • Improve website functionality and user experience
  • Understand usage patterns to better serve our community

Contact Information Consent

When you submit a report with contact information:

You consent to us storing and using that information to follow up on your report or contact you for verification purposes.

Contact information is optional and is only used for report-related communication. We will never sell your contact information or use it for marketing purposes.

Data Retention

We retain report data and associated contact information for as long as necessary to operate the service and verify report accuracy. Analytics data is retained according to Google Analytics default retention policies.

Data Security

We implement reasonable security measures to protect your information. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our website uses the following third-party services:

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of analytics tracking

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please visit our Support page.